Translation and Interpretation Services

  • Welcome to the TBMA Language Interpreter Services Program

    TBMA provides quality services in spoken language interpretation, document translation, and language proficiency testing under subsidized and fee-based programs. Language interpreter services are available 24 hours a day, 7 days a week in over 70 languages. These services are offered to individuals and community agencies so that they are able to communicate effectively.

    The subsidized program, funded by the Ontario Ministry of Labour, Training and Skills Development allows limited/non-English speakers (L/NESP) to access services relating to intimate partner violence, child/elder abuse, sexual assault, and those exploited through human trafficking.

    Spoken Language Interpretation

    Interpretation can be provided in-person, by telephone, or video for any need including:

    Assessments

    Children’s services

    Community services

    Court/Victim Witness Assistance Programs (V/WAP)

    Counselling

    Educational issues

    Examinations for driver’s licences

    Family services

    Health Care services

    Legal matters - lawyers/Legal Aid/Police

    Social services

    Translation services

    We provide document translation services for:

    Personal documents:

    Birth certificates

    Criminal reference checks

    Diplomas and transcripts

    Driver’s licences and abstracts

    Forms

    Legal documents

    Marriage certificates

    Passports and stamps

    Personal Identification Cards

    Professional certificates

    Marketing and Promotional Materials:

    Corporate Brochures

    Manuals

    Websites

    Certification of Documents

    by a Commissioner of Oaths

    Interested in becoming a freelance Community Language Interpreter and/or Translator? Contact Terril Chessell at 807-345-0551 ext. 4656 for more information.

  • Services are available to businesses, community agencies, governments, and individuals that require a language interpreter to ensure the accurate communication of information between individuals who do not share a common language.

  • Pricing

    Pricing is subject to change, and for translations can be based on linguistic level, formatting, and layout requirements. Please contact our office for current pricing or a free translation quote.

    We offer free interpretation services to eligible victims and agencies.

    Cancellation Policy

    Missed appointments or cancellations will be invoiced for the full amount of time originally booked if less than 24 business hours notice is provided. Since an interpreter’s time has been reserved and set aside for an assignment, they are unable to commit to or accept other bookings from our organization or other agencies. Therefore, if an assignment has been missed or cancelled, the interpreter must be recompensed.

  • Terril Chessell

    Language Interpreter Services Coordinator

    Email: terrilc@thunderbay.org

    Phone: 807-345-0551 ext. 4656

    Greta Piazza

    Language Interpreter Services Worker

    Email: gretap@thunderbay.org

    Phone: 807-345-0551 ext. 3841

Book An Interpreter

For interpreter requests made after hours (4:30 pm to 9:00 am), weekends and holidays,
please call 807-345-0551 or toll-free: 1-866-831-1144, and follow the instructions.

Complete the form below for interpreter requests during office hours,
from 9:00 am to 4:30 pm, Monday to Friday.

Request A Translation Quote

To receive a free quote for your translation, please complete the form below. Once your files have been received we will contact you with a quote and estimated time of completion. You may call us at 807-345-0551 or toll free at 1-866-831-1144 should you have any questions or wish to discuss your request in further detail.

PLEASE NOTE: For translations of documents for driver’s licences, immigration purposes, or any translation request requiring a certified true copy of the original to accompany the translation, we must have the original document.