The Thunder Bay Multicultural Association located in the old fire hall at 17 N. Court St. is now the official home of a blended Newcomer Settlement Program with the DOORS to New Life Refugee Centre. The two organizations partnered to submit an application to the Ministry of Citizenship to provide newcomer settlement services for the Thunder Bay region.

The Ministry approved the "one-stop shop" approach to immigrant and refugee services. It only makes sense to have all of the services for newcomers whether immigrant or refugee located under one roof. Newcomers to Canada can get help with settlement and integration needs such as finding housing, registering children in school, health care needs, immunization, job search and language needs all in one place. Immigrants and refugees can have their language proficiency tested and be placed in an appropriate class to learn English, have documents translated, access the services of an interpreter, develop their resume and job search skills as well as learning about taxes, tenant issues, winter health, find a tutor, and referral to other services they may need. Many of their needs can now be met in one place.

DOORS to New Life Refugee Centre is the Diocesan Office of Refugee Services. It is supported locally by the Roman Catholic Diocese. TBMA is the Thunder Bay Multicultural Association, a non-denominational immigrant serving organization that is run by a board of directors representing the various ethnic populations and organizations in the city. Both organizations are non-profit agencies seeking to serve the community.