Thunder Bay Multicultural Association's settlement workers are now part of the Newcomer Settlement Program.  Read more.

The Newcomer Settlement Program provides walk-in information and referral services to refugees and newcomers.  Settlement workers provide newcomer refugee and immigrant families with basic settlement, orientation, and information services.  Second migration families are also assisted.

Some of the types of services and support provided are in the areas of:

• Initial settlement (housing, schools, orientation to Thunder Bay life)
• Immigration (filling out applications for Permanent Residence, Work Permits, Sponsorships)
• Health Issues (referral to programs at Thunder Bay Health Unit, filling out OHIP applications)
• Housing Issues (filling out applications for Thunder Bay District Housing, apartment search)
• Family Issues (filling out applications for Pro-Kids, Child Tax benefits; referral to various agencies)
• Citizenship Application Support
• Employment Related matters (job search, resume writing, employee rights, application for Employment Insurance)
• Education Issues (information and referral to ESL, LINC programs, tutors)
• Social Service Issues (assistance in applying for Ontario Works, assistance in dealing with agencies)
• Sponsorship Related Issues (assistance in filling out applications for sponsorship)